Workflow software

A process is a sequence of stages. Each one has a form, an owner, and what happens next.

FormCraft runs those stages. A case moves from one person to the next as each step is completed, and you can see where every case stands.

You can describe the process in plain language rather than building it by hand.

Most processes live in a spreadsheet, an inbox, and someone's memory. FormCraft holds them in one place — the steps, who owns each one, and where every case currently sits.

Define the stages

A workflow is a list of stages in order. Each has a form, someone responsible, and one or more outcomes — an outcome either leads to another stage or closes the case. Decision points are stages with more than one outcome.

The case moves itself

When someone completes a stage, the case advances to whoever owns the next one. They see it waiting for them the next time they sign in. Every submission is recorded with who filled it and when, so the history of a case is the case.

You can see where everything is

Cases are grouped by the stage they're on. Anything sitting longer than it should is marked. There is no status meeting required to produce this view.

The forms underneath are not an afterthought.

Each stage's form is a real form. The generated ones already carry the right question types, validation and conditional logic, and you can change any of it.

Conditional questions

A question appears only when an earlier answer calls for it.

Validation

PAN, GSTIN, PIN codes, ten-digit mobile numbers, word counts.

Answer piping

An earlier answer can be referenced in a later question.

One question at a time

The fill experience is built for a phone, not a desk.

Rosters

A list of people, uploaded once, used across forms and workflows.

Import

Questions and member lists come in from CSV and Excel.

Different work, same shape.

Legal

Case proceedings

A nine-stage encroachment process with three decision points and three ways a case can close. Each stage records its own evidence.

Consulting

Client engagements

Quarterly feedback that stays attached to the client rather than to whoever collected it. The next engagement manager inherits the history.

Field operations

Daily reporting

Visit reports with a target per person. The area manager sees who is short without asking anyone.

Start with one process.

Describe it, or build it stage by stage.